News
Bank news and announcements
Report Fraud
If you have encountered fraud or suspect that your data or account may have been compromised, please report it to the Bank. Your report will be reviewed within 3 business days. We will contact you using the details you…
Read moreWhat to do if a fraud loan is in your name?
REMINDER "WHAT TO DO IF A FRAUD LOAN IS IN YOUR NAME"
Read moreScheduled System Upgrade Notice
We will be conducting a system upgrade on Saturday, May 16, 2026 from 00:00 to 22:00 to provide more reliable service. During this period, online banking and card services will be temporarily unavailable. We apologize…
Read moreInternet Fraudsters on the Rise
The Center for Forecasting Criminal Threats and Public Security Risks of the Committee for Legal Statistics and Special Records of the General Prosecutor's Office warns of the increased activity of internet fraudsters…
Read moreScheduled System Upgrade Notice
Dear Customer, we would like to inform you that we have scheduled a System Update Activity. Internet banking services will be temporarily suspended from Saturday, December 6, 2025, 08:00 PM to Sunday, December 7, 2025…
Read moreNotification
Dear Clients, We hereby inform you that, pursuant to the Law of the Republic of Kazakhstan dated July 16, 2025, amendments have been introduced to the Law on Payments and Payment Systems and the Criminal Code…
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Dear customers! Please stay alert and do not fall for the tricks of fraudsters. We ask you to be vigilant and careful when dealing with third parties. Beware of fraudsters.
Read moreGeneral Terms of the Bank Service Agreement for Individuals
Shinhan Bank Kazakhstan JSC hereby notifies you that on 29 April 2025 the Bank's Board of Directors approved the General Terms of the Bank Service Agreement for Individuals, which come into force on 16 May 2025.
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Green Financing GEFF
The European Bank for Reconstruction and Development's GEFF green financing program continues its work! Now you have the opportunity to make your business more efficient, competitive and profitable.
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