Privacy Policy

Our staff cares about and respects the privacy of our clients' personal information. This privacy policy explains how we collect information, what information we collect, how we use it, and how we protect it. By accessing or using the website, you agree to the terms of this policy.

Information collection

We may collect information about you when you browse or use our website. We receive personal information about you, including information you provide when you send us a message or subscribe to receive electronic newsletters from our website. "Personal information" means any information that can be used to identify an individual, such as a name or email address.

Use of information

Anonymous data. We collect anonymous data from every visitor to the site to monitor traffic, fix errors and improve the site's performance.

Personal information. We use personal information to stay in touch with you in other ways, including to provide you with advisory and other information that may be of interest to you.

Information security

We make every effort available to us to protect the information you provide when using our website. We recognise our responsibility under personal data protection legislation. When choosing your unique user ID and password, avoid using identifying information such as your full or partial name, address, phone number or date of birth.

Rules on General Terms of Operations of Shinhan Bank Kazakhstan JSC (PDF)